Heads up! We have a short waitlist at the moment. New Sleep Soundly and Inner Peace clients will start in mid-May — Zen Master clients can start right away.
Please sign up today to reserve your spot in the queue, and we’ll extend your first renewal date to offset any delay. If you have an issue that can’t wait, please contact us. Thanks for your patience, and we’re looking forward to working with you soon!
Cover the bases of speed and security while you’re building your business.
Active Support & Management
Get more time to do what you love, as we take a more active role.
Be at the top of our priority list, with unlimited & more proactive support.
Core Web VitalsWe take a holistic approach to Core Web Vitals — employing a variety of tools and techniques to get your site into the “Good” range on all three metrics on both Mobile and Desktop.
And, if we need to adjust as things shift in the future, we’ll jump in to help — no extra charge.
(If there’s anything outside our control that still needs improvement, we’d go over it with you so you know what the next steps would need to be.)
Caching & Page Speed OptimizationWe’ll install and optimally configure a premium caching and optimization plugin to speed up your site based on the latest best practices.
Cloudflare Enterprise Firewall & CDNThis puts a copy of your website on protected servers all over the world, so your content gets to your readers quicker. Not only will your site load faster, but the firewall also blocks hackers and malicious scripts!
Nightly Backups to the CloudWe use two backup services (just to be extra-safe), and store them securely in the cloud for at least 90 days.
Daily Security ScanningOur goal is to make sure your site never gets hacked. But if it does, our scanners will pick it up so we can help out right away.
Free Restore & Recovery AssistanceWe’ll help you restore from your backups – whether it’s your entire site, or you just need a single file that you accidentally deleted.
Security Audit & HardeningWe’ll review your site for vulnerabilities, and harden it against attackers to help keep it from getting hacked.
Hacking Recovery AssistanceIf your site is ever compromised, we’ll fix it. Simple as that.
Activity LoggingKeeping track of changes made to your site, including what was changed, when, and by whom, helps us troubleshoot and fix issues.
Database OptimizationOver time, the WordPress database can get bloated and slow your site down. We’ll clean up the junk, and then keep it nice and fast.
DNS ManagementDNS settings can be complicated, and mistakes can take your site offline. But don’t worry – we’ll assist with any DNS modifications you might need.
Private Knowledge BaseWe’ll set up a private knowledge base directly in your WordPress dashboard, to help you get answers to your questions right away. (And you can also contact us directly from the knowledge base!)
Private Facebook CommunityYou’ll get access to our private Facebook Group, just for our clients. This is a great way to augment our direct support, and work with successful publishers like yourself.
30-day Satisfaction GuaranteeWe’re confident you’ll love working with us, but if you find that it’s not the right fit within the first 30 days, we’ll gladly roll back any changes and issue a full refund.
Quick Support RequestsNeed a quick hand? This includes any support request that takes ~15 minutes to complete — such as adding a widget, advice on what plugin to use, replacing an image in your sidebar, or little code or style tweaks.
Image OptimizationLarge images are a surefire way to bring your site’s speed to a crawl. We’ll custom-tailor an image optimization solution that’s ideal for your site, including your existing library and new images going forward.
WordPress Core UpdatesLet us take care of those tedious updates for you.
WordPress Plugin UpdatesIf updates break anything, we’ll fix it — usually before you even know it.
WordPress Parent Theme UpdatesWe’ll update minor releases to your Parent theme, to help keep it running smoothly. (Note, we usually don’t recommend updating Child themes unless absolutely necessary.)
24/7 Uptime MonitoringKnow if your site is down before your readers do! We’ll check your site every 60 seconds, 24/7, and notify you if your site is unreachable. And you’ll know if your host is really providing the service they promised.
Top Priority SupportJump the line! Your emails will be automatically tagged as “High Priority” in our system, and they’ll move right to the top of the list,
Google Search Console HelpAdd us to your Google Search Console account, and we’ll make sure everything is set up properly – and we’ll take action on any alerts to help you fix any issues as they arise.
Hourly BackupsIn addition to nightly backups, we’ll back up your site every hour, so if something goes wrong we can roll back without missing a beat.
Get Started Sooner!We sometimes limit the number of sites we set up each week, to ensure the highest level of support and service. Since the Zen Master plan is all about priority support, we maintain a shorter waitlist than for our Sleep Soundly and Inner Peace subscriptions. Please contact us for more details and exact timing.
“WOW!!! I just checked my site and everything is SO fast! The speed is remarkable! I can’t even believe it! This is amazing!!!! Like miraculous!”
“I struggled with site maintenance for years until I switched to NerdPress. They optimized my site and took care of pesky speed issues. My site is faster and safer than it has ever been before. And the team gets an A+ for responsiveness and problem solving.”